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Questions?
At Sabine Jean, we believe beauty is a complete transformation—where radiant skin, luxurious hair, and unwavering confidence come together. Whether you have a question, need expert guidance, or would like assistance selecting the perfect products, we're here to provide a personalized experience tailored to your needs.We look forward to connecting with you and helping you look and feel your absolute best.
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
12439 Magnolia Blvd Valley Village CA 91607
Mon - Fri, 10am - 6pm
Saturday, CLOSED
Sunday, CLOSED
FAQs
Below are some of are common questions
How long will shipping take?
Orders are typically processed within 1–3 business days. Once shipped, delivery generally takes 3–7 business days within the United States. Please note that processing and delivery times may vary during holidays, product launches, or promotional periods.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive an order confirmation email containing your order number and purchase details. If you do not receive a confirmation email within a few minutes, please check your spam or junk folder, or contact our support team for assistance.
Can I change my shipping address after my order is placed?
Unfortunately, once an order has been placed, we are unable to modify the shipping address. We recommend reviewing all shipping information carefully before completing your purchase. If you notice an error immediately after placing your order, please contact us as soon as possible, and we will do our best to assist before the order is processed.
Do you offer returns or exchanges?
Due to the nature of our skincare and beauty products, all sales are final unless an item arrives damaged or incorrect. If you experience an issue with your order, please contact us within 48 hours of delivery, and our team will be happy to assist.
